Please note that during bank holidays, public holidays and busier periods there will be a change in pricing; these will be added to your initial quote :)

2026 SURCHARGES :

- Good Friday (03.04.2026) +15% of the days rate

- Easter Monday (06.04.2026) +15% of the days rate

- Early May Bank Holiday (04.05.2026) +15% of the days rate

- Spring Bank Holiday (25.05.2026) +15% of the days rate

- Summer Bank Holiday (31.08.2026) +15% of the days rate

- Christmas Eve & Boxing Day (24.12.2026 - 26.12.2026) +25% the days rate

- Christmas Day (25.12.2026) double the days rate

- Substitute Day for Boxing Day (28.12.2026) +25% of the days rate

- New Years Eve - New Years Day (31.12.2026 - 01.01.2027) +25% of the days rate

To ensure fairness and allow time to manage schedules and match dogs appropriately, the following cancellation terms apply:

Solo Walks

If you need to cancel a solo dog walk, please provide at least 48 hours’ notice before the scheduled walk.

• Cancellations made more than 48 hours in advance will not incur a fee.

• Cancellations made within 48 hours will be charged 50% of the walk cost.

• This policy reflects the difficulty in filling last-minute solo bookings.

Group Walks

Due to the additional planning required for group walks — including matching dogs by temperament, size, and energy levels — cancellations must be made at least 72 hours (3 days) in advance.

• Cancellations made more than 72 hours in advance will not incur a fee.

• Cancellations made within 72 hours will be charged 100% of the walk cost, as short-notice cancellations are unlikely to be filled and can disrupt group balance and logistics.

If you need to cancel a scheduled drop-in visit, please provide at least 72 hours’ notice before the booked date to avoid a cancellation fee.

• Cancellations made more than 72 hours in advance will not incur a charge.

• Cancellations made within 72 hours of the scheduled visit will be subject to a fee of 25% of the remaining total cost.

A deposit is required for bookings with a total value over £40. This can be paid after the meet and greet has taken place, but must be received before the booking begins.

Deposits are non-refundable, except in exceptional circumstances.

Deposits are typically requested for:

• Longer drop-in bookings (e.g., twice daily visits for a week)

• Ad hoc or one-off walks

Regular ongoing dog walking does not require a deposit and is instead billed at the end of each week or month, depending on the agreed arrangement.

We are happy to accept bank transfer, cash or cheque - whichever method is easiest for you! The remaining balance or total bill for services must be paid within 7 days of service completion unless otherwise agreed.

Please note that due to my insurance I can only look after farm animals that are classed as ‘pets’ and are not commercially used for business purposes. Moreover, my insurance will not pay out on veterinary expenses incurred to farm animals whilst under my care. I can also only care for up to 30 farm animals at one time.

To see a copy of Hannah’s Canine First Aid Certificate CLICK HERE

Alison’s Canine First Aid Certificate is also available on request

Both Hannah & Alison are DBS-checked, the certificates are available on request.